Intelligent Communication for the Modern Business
Experience the next evolution in business communications with Espressonet’s AI Cloud Hosted Voice — a fully cloud-based phone system enhanced with artificial intelligence to help your business work smarter, not harder.
Our intelligent platform brings together AI-powered features such as real-time transcription, smart call routing, sentiment analysis, and performance insights — giving your team the tools to communicate more effectively and deliver outstanding customer experiences.
Built on enterprise-grade cloud infrastructure and supported locally in Australia, AI Cloud Hosted Voice delivers the flexibility, scalability, and intelligence modern businesses need to stay ahead.
Whether you’re a growing SME or managing multiple sites, Espressonet’s AI Cloud Hosted Voice ensures every conversation counts — with smarter automation, better efficiency, and seamless integration.
AI Cloud Hosted Voice Plans
PAYG
Month to Month, No Contract
- 1 Local Number included
- Local/National Calls: $0.08/min
- Mobile Calls: $0.08/min
- 13/1300 Calls: $0.33/min
- International Calls: From 0.05c/min
- AI Call Transcription Recording & Analysis Usage: 5c/min*
- No Lock in Contracts
- Free Number Porting
- Compatible with all PBX solutions
UNLIMITED
Month to Month, No Contract
- 1 Local Number included
- Local/National Calls: Unlimited
- Mobile Calls: Unlimited
- 13/1300 Calls: $0.33/min
- International Calls: From 0.05c/min
- AI Call Transcription Recording & Analysis Usage: 5c/min*
- No Lock in Contracts
- Free Number Porting
- Compatible with all PBX solutions
*Per second billing. A small setup fee of $50, waived on 12-Month contracts. Terms & conditions apply, click here for details.
Fast, local support — talk to a real person today.
Call us on 1300 692 789 or E-mail us at enquiries@espressonet.com.au
Key Features & Benefits
Intelligent Call Handling & AI Receptionist
Your calls are answered 24/7 by an AI-powered receptionist — greeting customers, capturing lead details, and routing each call to the right person or department without manual intervention.
Voicemail Transcription & Message Summaries
Get voicemails delivered as text directly to your email or dashboard. Skip listening and act quicker by reading summaries of messages.
Sentiment & Conversation Insights
AI analyses tone, keywords, and caller behavior to surface insights — helping your team respond smarter, train better, and improve customer experience.
Smart Routing & Automation
Route calls based on time, agent load, or caller profile. Use AI to handle simple queries automatically and escalate more complex ones to staff — improving efficiency and customer satisfaction.
CRM / API Integration
Sync your voice system with CRMs (e.g., HubSpot, Salesforce) or internal tools so calls, tickets, customer data, and call notes flow automatically into your ecosystem.
Seamless Compatibility with Existing Systems
Already using 3CX, FreePBX, or other SIP-based systems? Our AI Cloud Hosted Voice can integrate with your infrastructure — no rip-and-replace required.
Scalable & Resilient Cloud Architecture
Hosted in the cloud with built-in redundancy, your voice system scales as you grow — no physical servers, no hardware upkeep.